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Creating your first client and site

In Surfacely, work is organised as Client → Site → Building. The client pays the bill. The site is the address. A building is a paintable structure at that address — and a single site can have several (house plus granny flat plus garage, for example).

Create a client

From the Clients tab, tap + New client. Enter their name, email, and mobile. That's it. Everything else — site, building, quotes — attaches underneath.

Surfacely new client form with name, email, and mobile fields filled in for a fictional client
New client — name, email, and mobile. That's the minimum. Everything else attaches underneath.

Add a site

A site is a real-world address. Use the address autocomplete so Surfacely can pull the geolocation — that lets future features like travel time and route planning work. If the address already exists in your system (because you've quoted a neighbour), Surfacely will match it automatically.

Add a building

Inside a site, add one building per paintable structure. Give it a short name (e.g. "Main house", "Garage"). The building is the unit measurements, quotes, and photos all attach to.

Why it matters: this three-level structure means you can quote a repaint three years from now without re-measuring. Every surface you scope becomes part of the building's permanent register — next visit, you just update the condition and re-price.
Tip: you don't have to set up clients first. The "Start a project" wizard does all three in one flow — client, site, building — when you're quoting someone new. Use the Clients tab when you want to add a returning customer ahead of the job.

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